FAQ
Q1. What type of hair care products should I use?
A : Treat this hair just as your own hair.
1, Use good quality shampoo and hair conditioner to care the hair. It is important to keep the hair soft and shiny.
2, Use gel or spray styling products to keep the hair style.
Note: Good care , long life
 

Q2. Why are my hair getting tangled?
Your Hair can tangle due to dryness, oil & dirt build-up, salt water, chlorine and not combing (wide tooth comb) out your hair daily.                    
Suggestions:
 1.Make sure to wash & condition your hair at least once a week, twice a week is better.                                                 
2.Use hydrating drops or consult your stylist for more help.     
 

Q3. How long does it last?
A : How long the hair lasts depends on how you maintain it. Treat it like your own hair and take very good care of it, and then normally it could last longer than 1 year.

 
Q4: Why the colors of hair do not seems exactly as the pictures show or description says?
Different monitor have different displays. The same color number may have a little color difference. You could dye the virgin hair if you need different color.
 

Q5: Can they be straightened, curled?
A: Yes you could use hair straightener or hair curler to style the virgin hair. However, do not do it too frequently, or the heat will make the hair easily get dry and tangled.
 

Q6: Can I dye or color the hair?
Yes. The hair can be colored. As a general rule it is easier to darken the hair than to lighten the hair. We recommend dyeing darker, since it is difficult for the original colour to fade. Improper dying will ruin the hair. We highly recommend your hairdresser dye the virgin hair. Coloring by yourself will take a risk of not coming out the shade you want. If you can not go to a salon, please always use good quality products and test a small sample first.


Q7: Quality Guarantee
We only deal with 100% high quality human hair. We guarantee no animal hair or synthetic hair available in our human hair products. 

Q8: Return Policy
Any return or change of goods because of quality problem is accepted.

Q9: Payment Terms
We accept payment by T/T, L/C, Western Union, and Paypal. Buyers shall pay 30% at least as deposit and balance payment before shipment.

Q10: Shipping Ways
We usually ship by Express like DHL, Fedex, UPS, TNT, EMS,etc. If you have your own Express Freight Collect Account, that will be highly appreciatied. 
We may also ship your goods by airfreight or seafreight.